Learn how postal networks can adapt and thrive as traditional letter volume declines and parcel deliveries rise with ...

The shift to intelligent CX represents a fundamental evolution from viewing AI as a collection of tools to seeing it as the ...

Learn how to design a hybrid model for the modern B2B buying journey that balances digital self-service with human guidance.

Learn how pricing in the pulp and paper industry is shifting away from static, cost-plus price lists to a more intelligent, ...

Holiday retail sales 2025 will grow slower compared to the last holiday shopping season as consumers face economic ...

Many industries are using satellite data to gain deep insight that helps them operate more efficiently, sustainably and profitably.

Globalization is no longer the default operating system for business. It’s being replaced by something far more complex and localized. And it’s a real earthquake in the business world. For decades, ...

Five years after COVID upended everyday grocery shopping, nothing’s gotten any easier for grocers. Inflation-weary consumers, tariffs, and growing competition factor into the top grocery retail trends ...

The construction industry is a major contributor to the global economy, accounting for an estimated 14% of gross domestic product and employing millions. But despite its powerhouse economic role, the ...

Forget staycations. Travel trends 2025 are all about people getting out of the house to see what the world has to offer. Five years after the pandemic capsized it, the global travel and tourism ...

Utilities trends 2025 are all about an industry in the midst of tremendous change. With the transition to green energy, companies are making fundamental changes to their business, decarbonizing power ...

No industry is immune to disruption, but media and entertainment (M&E) stands out for its unique volatility. New technologies, fast-changing consumer preferences, and low barriers to entry make it one ...