Over the past decade, retail has transformed dramatically. The rise of omnichannel experiences, personalized digital journeys, and integrations with platforms like Amazon.com pushed retailers to adopt ...

Retailers today are under significant pressure, with 71 percent of consumers expecting personalized interactions. To fulfill this expectation, many retailers are jumping into artificial intelligence ...

For too long, retail marketers sought out the brightest social stars, chasing millions of followers like they're golden tickets. But here’s the twist: real influence isn’t always found in the loudest ...

OpenAI is integrating e-commerce into the heart of ChatGPT with the introduction of Instant Checkout, a new feature that lets users complete purchases directly inside the chat interface. The ...

The rapid emergence of retail media networks (RMNs) has redefined the digital advertising landscape by offering brands direct access to consumers at the point of sale. Though global RMN ad spending is ...

Amazon.com will pay $2.5 billion to settle Federal Trade Commission (FTC) allegations that the company duped users into paying for Prime memberships, the regulatory agency announced last week.

Although there's a clear case for better data governance in the age of AI, many leaders often meet a fair degree of internal ...

RFID offers retailers real-time, automated and granular visibility into their inventory. With RFID, you can leap from a baseline inventory accuracy of 60 percent into an incredible range of 95 percent ...

Agentic AI, artificial intelligence that acts with autonomy, purpose and contextual awareness, is redefining what’s possible in business process automation.

With fall officially underway, holiday prep is ramping up for retailers. Between tariff uncertainty, lingering supply chain ...

Seasonal hiring in U.S. retail is expected to drop to its lowest in 16 years, according to a new report by Challenger, Gray & ...

As consumers become more thoughtful about where and how they spend their money, they're increasingly looking for value in ...