Rural community and independent hospitals are crucial for delivering much-needed care to millions of Americans.

Scott Merritt is a patient experience architect at CDW with more than 20 years of experience in the contact center space. For decades, health systems have relied on traditional contact center models — ...

Christopher P. Boone is the group vice president of health and life sciences research services at Oracle. He directs teams responsible for accelerating insights that transform healthcare delivery and ...

To minimize downtime and maximize the success of recovery efforts, healthcare IT teams need to understand three key elements: ...

Calvin Hennick is a freelance journalist who specializes in business and technology writing. He is a contributor to the CDW family of technology magazines. Lifespace Communities, which operates 17 ...

More than 100 million Americans struggle with regular access to primary care, which a report from the National Association of Community Health Centers attributes to a shortage of providers in their ...

For the past few years, the healthcare industry has had its eyes trained on the growth of artificial intelligence. While those developments are expected to continue this year, organizations are hungry ...