AI is dismantling the traditional hiring model of professional services firms, which relied on large classes of junior ...

Big-bet strategic decisions can define an organization’s success. But when so much is changing and ambiguous and the amount ...

Profitable Customer Value (PCV) refers to how much profit your customers generate due to marketing. This is the measurable ...

Many companies falter when their early leaders step away—not because their vision was wrong, but because it wasn’t built to endure. If you want your organization to outlast you, your convictions must ...

Investing in Long-Term Branding to Ensure Resilience and Meet Customer Needs ...

To foster constructive disagreements, organizations should encourage individuals to modify their observable behaviors during ...

It will take years to transform business, but the journey begins now. by Marco Iansiti and Karim R. Lakhani Contracts, transactions, and the records of them are among the defining structures in our ...