Pride Plumbing Heating & Cooling launches a seasonal 8% discount on professional boiler and furnace services. GRAND ...

What travelers need to know about refunds - and how to get home - after cartel violence shut down flights in Puerto Vallarta and Guadalajara Stranded passengers line up at Guadalajara Airport in ...

A single story can do more for your culture and your brand. Here's how empowerment drives customer service and brings your customers back.

Learn a foolproof framework for service recovery and how to work with angry, upset, or disappointed customers.

A customer was denied a refund for a missing laptop that was 'delivered,' but never received. Discover their steps and advice for you.

Asda, Boots, TK Maxx, Tesco, Morrisons, Waitrose, and Hobbycraft are among the UK retailers warning shoppers to stop using these ...

According to a poll published in 2025, Americans spend more than 10 hours online each day. Data collectors are just trying to ...

Recognition based on verified customer reviews places Scorebuddy among the top Customer Service Software products and ...

During parent company Restaurant Brands International’s third quarter earnings call, chief executive officer Josh Kobza said ...

Many Johannesburg residents are grappling with missing utility bills this February due to significant billing system failures. Discover what steps to take if you haven't received your statement and ...

Panera Bread confirms cybersecurity incident exposing customer contact information as class-action lawsuits are filed and ...

As new warnings of attacks against Amazon users are posted to Facebook and X, here’s what you need to know and do.