Net Income -- $471 million consolidated, up from $442 million; electric company net income was $500 million, up from $470 million, holding company loss increased to $29 million. Customer Growth -- ...

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When you’re feeling bad, it’s easy to take it out on other people. New research on the personality trait of agreeableness suggests why to give niceness a chance.

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We may receive a commission on purchases made from links. There was a time when you would find bulky sets with just basic functionality. Now, smart TVs are standard. As technology changes rapidly, ...

How to Measure and Improve Customer Service for Growth High-quality customer service is often a defining factor in a company’s success. At its core, customer service is about meeting the expectations ...

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