The Pennsylvania Turnpike Commission has introduced Miles, an AI-powered chatbot, to enhance customer service on its website.

The Pennsylvania Turnpike announced its newest tool, intended to make customer service easier to connect with the turnpike. The Pennsylvania Turnpike has introduced its all-new AI-powered customer ...

"Miles" offers fast, accurate answers to the most frequently asked customer service questions from visitors to the website, Turnpike officials said.

Mobile devices are now the primary gateway to the web, with 98% of global internet users accessing it through mobile phones.

Deliver consistent omnichannel CX by unifying customer profiles, orchestration and knowledge, and using call center QA to coach behaviors that reduce effort and resolve issues on the first contact.

To determine the best AI chatbots for customer service, CNBC Select analyzed over a dozen services. We narrowed down our rankings and categorized them by best for sentiment analysis, best for free ...

Age is just a number with these senior-friendly companies that value experience, offer flexibility, and provide opportunities for older adults in the workforce.

When we shop online, a chatbot answers our questions. A virtual assistant helps us track a package. And an AI system guides us through a return of our goods.

The Institute of Banking Personnel Selection has released the IBPS Clerk Prelims Admit Card . Candidates can download the hall ticket from the IBPS website from September 24 to October 5, .

After this year’s staffing cuts, some people wait for hours, others sail through. But overburdened field office workers carry the weight.

Retail fixture leader Imageworks Display© has unveiled a revamped website with a host of new and expanded features. ImageWorks CEO Justin Raney said the new site is designed to help clients meet the ...

Hyperlocal Directory, a renowned platform for connecting residents with reliable local services, is excited to announce the launch of its newly designed website. This update aims to enhance user ...