One person says they spoke to 11 people from airline over four days seeking resolution; another says his daughter had a ...

An airline at Logan Airport will lay off 61 customer service employees in November, citing the end of an agreement with Air ...

The Pennsylvania Turnpike announced its newest tool, intended to make customer service easier to connect with the turnpike.

"Miles" offers fast, accurate answers to the most frequently asked customer service questions from visitors to the website, ...

HiQ Tyres & Autocare has continued the expansion of its nationwide network with the opening of a state-of-the-art service centre in Stockton, bringing its renowned blend of trusted customer-focused ...

People will forget what you said, people will forget what you did, but people will never forget how you make them feel” (Maya ...

Mobile devices are now the primary gateway to the web, with 98% of global internet users accessing it through mobile phones.