From banks to insurers and superannuation providers, Australian institutions are redesigning customer experience (CX) from ...

You might use these apps every day, but have no idea what they collect. These 20 apps are quietly harvesting your location, ...

Amazon will issue $1.5 billion in refunds as part of an FTC settlement, with up to 35 million customers getting compensation.

The settlement is one of the largest in the history of the Federal Trade Commission, which sued Amazon two years ago.

Tired of Amazon Prime? Canceling it might not be as straightforward as you think. Here's what you need to know.

Acumatica has announced the general availability of its 2025 R2 ERP Platform. The R2 release features new and updated enhancements that improve usability, ...

The U.S. government says Amazon manipulated people into signing up for Prime memberships that were purposefully hard to ...

At the stroke of midnight, live dashboards lit up simultaneously across Amazon India's World Trade Centre headquarters and Flipkart's Outer Ring Road office in Bengaluru. In sprawling 'war rooms' at ...

A federal trial in Amazon’s hometown will examine whether the online retailing giant tricked customers into signing up for ...

The issue ignited a lively debate by Rivian fans about whether or not the R1S owner should have accepted the $2,000. The ...

Agentic AI and other technologies are boosting productivity—and helping to avoid pitfalls like hallucinations, top executives ...