Call centers are increasingly automated, AI-driven, and outsourced—but there are ways to get results.

We're on the ground in New York for a firsthand look at fresh products across Amazon's device lineup, including those from ...

Amazon's devices team have had a busy evening, launching updates across pretty much their entire product lineup with all-new ...

NEW YORK (AP) — Online juggernaut Amazon Inc. unveiled its next generation of Kindle, Ring and Echo devices, among other ...

Amazon unveiled its newest devices today. CNET was there, live and in person, experiencing the demos.

CNET got hands-on with the products Amazon unleashed ahead of its October Prime Big Deal Days event, from new Fire TV tech with Alexa Plus to the next generation of Echo speakers.

Today at Amazon's latest product showcase, the company announced two brand-new members of the Echo Show family boasting fresh ...

Ring's new technology powers neighborhood safety with ultra-clear video and features that turn cameras into community tools for pet owners.

Amazon-owned Blink debuted new cameras with 2K resolution and an accessory that enables a wider field of view.

The Blink Mini 2 is a feature-rich security camera on sale for $20. Even better: an extra $10 gets you a waterproof adapter.

Assemblywoman Catalina Cruz, D-Corona, speaks on the Assembly floor near the end of the 2025 legislative session. A state lawmaker is proposing limits to who can access audio and video from ...