Monday’s “First Call” has some updates on the Pittsburgh Steelers’ coaching situation. New England has tied a noteworthy Steelers’ historical mark. And we lay out the Penguins’ western road trip, ...

The newly-renamed Trump-Kennedy Center is facing canceled performances and plummeting ticket sales. Amna Nawaz discussed the turmoil with Richard Grenell, the man President Trump handpicked to lead ...

WASHINGTON ‒ The John F. Kennedy Center for the Performing Arts in Washington is now known as the the "Trump-Kennedy Center," according to the White House. The full name is The Donald J. Trump and The ...

The Institute of Banking Personnel Selection (IBPS) has released the interview call letters for the Probationary Officer (PO) Recruitment 2025 cycle, marking the beginning of the final selection stage ...

Amazon is developing 911 call centers operated by AI across the country. NBC News’ Gadi Schwartz tours an emergency call center to see how the technology works and ...

In case you missed it (or haven’t ordered from Little Caesars in a while), Call of Duty Black Ops 7 will launch this Friday on console, PC, and Xbox Game Pass. Following just a year after Call of Duty ...

India bets AI will create enough new opportunities to offset job losses AI tools supplant jobs built on routine tasks in call centers, customer service IT training centers shift focus to AI skills ...

Just last month, Cisco marked the 25th anniversary of its instantly recognizable IP phones, which have been an office staple since the 2000s. Today, the way that businesses and customers interact ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...

Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information and the notes he ...

Two-time Women's World Cup winner Alex Morgan looked back at the U.S. women's national team's equal pay battle, saying the group "never knew if it was going to ever happen" as they faced years of ...

GeekWire chronicles the Pacific Northwest startup scene. Sign up for our weekly startup newsletter, and check out the GeekWire funding tracker and VC directory. by Taylor Soper on Aug 28, 2025 at 2:00 ...