Trump administration officials offered to release billions of dollars in frozen funding for a rail tunnel under the Hudson River if S ...

When the 58-year-old fraud victim told investigators in Maryland the details of how she had been duped out of $1.7 million, they knew she was hardly alone. A year-long, expanding investigation — the ...

Public service unions are calling for a detailed breakdown of where the federal government is cutting jobs, after a week in which thousands of public servants received letters notifying them their ...

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GRAND RAPIDS, MI – If you are looking for work, the city of Grand Rapids’ parks department is hosting job fairs to fill a variety of seasonal and part-time positions. The city is hiring for positions ...

Pennsylvania State Rep. Jamie Walsh plans to introduce legislation to regulate AI data centers, addressing community concerns about their rapid development and resource demands. Greenland's only US ...

The Green Bay Packers are now facing a potentially future-altering decision in the very near future. Should the team extend the contract of, or fire head coach Matt LaFleur. Ahead of the Packers’ Wild ...

President Trump joked Tuesday about hosting the annual Kennedy Center Honors celebration annually once he leaves the White House. Trump hosted the world-renowned event weeks ago. The telecast is set ...

European law enforcement authorities dismantled a fraud network operating call centers in Ukraine that scammed victims across Europe out of more than 10 million euros. Authorities from the Czech ...

Tampa General Hospital (TGH) entered into a partnership with Hyro to introduce voice AI agents across its patient access and call center operations, integrating the technology with its existing Epic ...

Today’s contact center agents have a much more profound impact on customer satisfaction and retention, and brand reputation. That’s largely due to the fact that customers have a much lower tolerance ...

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