Last week, German-speaking user group DSAG called for licensing transparency after the ERP vendor ended its RISE with SAP product package, replacing it with SAP Cloud ERP Private package, with pricing ...

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Vector Consulting Group study finds pharma firms spend up to ₹75 cr annually on IT systems, but 70% of digital projects fail due to adoption gaps and poor execution ...

EVs are reaching hypercar speeds, raising questions about practicality, safety, and whether the horsepower race has gone too far.

ServiceNow Channel Chief and SVP Michael Park shares thoughts on AI, going deeper into CRM and building a reputation in retail and more industries with partners.

Rocket CRM has introduced new advancements to its platform designed to transform the way organizations approach Marketing Automation. The updates focus on enhancing automation, improving data accuracy ...

The uncomfortable truth is that CRMs are often riddled with blind spots. Companies invest heavily in deployment, but treat cybersecurity as an afterthought. That oversight has left the door wide open ...

The shift to intelligent CX represents a fundamental evolution from viewing AI as a collection of tools to seeing it as the nervous system of customer experience.

Requirement: A statement that identifies a product or process operational, functional, or design characteristic or constraint, which is unambiguous, testable or measurable, and necessary for product ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. AI is fundamentally reshaping how businesses operate across every industry. In fact, ...

Two years ago, a new energy company from Guangdong approached me, saying they were preparing to go overseas, focusing on home and commercial charging piles. At that time, they had attended several new ...

I see risks building in the S&P 500 as concentration and valuations rise, making future returns less certain. Read why smart diversification is key.