At the recent Genesys Xperience, CEO Tony Bates laid out the evolution of AI for his firm's home ground, from perception to ...

“We’re pleased to have been selected by VS Health Group as their CRM partner,” said Robert Thomas, Chief Commercial Officer at Close-Up International. “They are a highly respected organization in the ...

Cultural intelligence (CQ) is the ability to recognize, understand, and adapt to cultural differences in values, behaviors, and expectations. For CRM, this skill transforms how companies engage ...

With its context-aware interface, AI Experience unites people and AI in a multimodal environment with built-in governance, security, and transparency. Building on the foundation of Now Assist, AI ...

Klaviyo (KVYO) is a high-growth B2B SaaS company offering a B2C CRM platform with strong product-market fit and a robust ...

Rocket CRM has introduced new advancements to its platform designed to transform the way organizations approach Marketing ...

Companies with more cash than debt can be financially resilient, but that doesn’t mean they’re all strong investments. Some ...

Mobile devices are now the primary gateway to the web, with 98% of global internet users accessing it through mobile phones.

Nikolaus Kimla is CEO of Pipeliner CRM, an innovative sales CRM solution designed by sales professionals for sales ...

Klaviyo has unveiled what it calls an AI-first B2C CRM at its K:BOS event in Boston this week. The goal is to unify data, ...

The built-in agents plan and launch marketing campaigns in minutes, personalize every send, resolve customer requests, and keep humans in the loopBOSTON--(BUSINESS WIRE)--Today at its flagship event K ...