Bospar, a public relations and marketing firm, has launched Audit*E to help companies analyze their competitive positioning across artificial intelligence platforms.

8x8, a customer experience platform provider, has launched 8x8 Omni Shield Self-Service, a no-code SMS fraud protection tool that helps businesses detect, monitor, and block threats like artificially ...

In CRM and marketing, the 'mini-singularity' already happening is the automation of decision making. But marketers will still be held accountable for outcomes.

Pegasystems has released Pega Infinity '25, an agentic platform to deliver artificial intelligence agents at scale.

Klaviyo's Marketing Agent and Customer Agent plan and launch marketing campaigns in minutes, personalize every send, resolve customer requests, and keep humans in the loop.

Algolia's Intelligent Grocery Solution combines real-time search, personalized recommendations, and inventory-aware discovery.

Channelscaler has enhanced its Partner Relationship Management (PRM) platform with built-in intelligence and scalability. The new modules designed to streamline execution and accelerate partner impact ...

Alchemer, a provider of customer experience and feedback technology, has acquired Chatmeter, a customer intelligence platform provider, for an undisclosed amount.

Eltropy, providers of a digital conversations platform for community financial institutions (CFIs), today launched Eltropy Payments, a payments system combining automated outreach, self-serve portals, ...

AtData's email identity intelligence licensing solutions give companies trusted inputs for AI, predictive modeling and fraud prevention.

Cloud telephony provider LoopUp and contact center specialist Luware have partnered to integrate global telephony with Luware's Microsoft Teams-native contact center platform.

Authvia, a provider of conversational commerce and text-based payment innovation, to integrate Authvia's payment technology, TXT2PAY, with Syniverse's global messaging infrastructure. This ...