For years, loyalty programs in travel followed a familiar, transactional formula: stay more, earn points, redeem nights. But ...

New research looks into how travelers use loyalty programs—and how they get the most out of them.

From a new all-inclusive in the Caribbean to an elite status points and miles enthusiasts adore, these are the hotels and hotel loyalty programs that won TPG Awards this year.

Although Starbucks boasts one of the most high-profile foodservice loyalty programs, the coffee chain is far from the only ...

As the PwP market has grown significantly in 2025, retailers are quickly learning that PwP has become a standard component in ...

Two-thirds of retailers offer loyalty programs, according to a Salesforce survey of 8,350 shoppers and 1,700 retail industry decision-makers released last week. Another 29% plan to roll out loyalty ...

The coffee shop giant this spring will reconfigure its Starbucks Rewards loyalty program to feature three levels that give members more ...

For years, banks have assumed that their customers’ primary banking relationship was for life. However, consumers today are more loyal to value than a single institution: Cornerstone Advisors’ report, ...

Now more than three decades later, AIR MILES is transforming the loyalty landscape again. This summer, the program will transition to Blue Rewards, an evolution that reflects how consumer habits are ...