The AI-assisted software is called Hyper. Tuesday marked the first day the program was implemented with the department’s call handling system.

On demand delivery software allows businesses to scale delivery capacity up or down as needed. Operations adjust throughout the day based on real-time demand. This flexibility supports service ...

The county's Department of Public Safety Communications and Emergency Management upgraded its computer-aided dispatching system to one that is cloud-based and can work more easily with neighboring ...

The Lompoc Police Department dispatch center will integrate its call handling system with Hyper, an AI-assisted dispatch software.

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A King County audit released Tuesday found the King County Sheriff's office 911 communication center meets national standards ...

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