IT Max Global and Microsoft UAE showcased how agentic AI and Copilot technologies are transforming customer experience from ...

Recognition based on verified customer reviews places Scorebuddy among the top Customer Service Software products and ...

Panera Bread confirms cybersecurity incident exposing customer contact information as class-action lawsuits are filed and ...

Customers who wish to participate can call or text Burger King U.S. & Canada President Tom Curtis at (305) 874-0520 to share ...

Undertake name verification at the customer onboarding stage with technology that can analyse, format and gauge name accuracy. These tools must highlight names that are fake or bogus, with ...

We are excited to show how AI-powered contact center technology can help businesses improve customer experience, ...

The company says personal data from about 6.2 million customer accounts may have been exposed. *** Odido also states that its ...

London, England / Syndication Cloud / February 14, 2026 / PressCable Opening a new business represents months of ...

Beyond mistakes or nonsense, deliberately bad information being injected into AI search summaries is leading people down ...

Returning to the Wynn Las Vegas Resort this week for Medallia Experience '26 gave us invites into both how the company is ...

During parent company Restaurant Brands International’s third quarter earnings call, chief executive officer Josh Kobza said ...

As new warnings of attacks against Amazon users are posted to Facebook and X, here’s what you need to know and do.