Call centers are increasingly automated, AI-driven, and outsourced—but there are ways to get results.

Virtual platform helps fill nationwide trade school instructor gaps with certified, flexible training options.

Here are the core strategies I’ve used as a founder and CEO to build and maintain an award-winning service at scale — an ...

Ever wonder which restaurant chains you'll get the best service at? We scoured the internet to find out which ones customers ...

Jeff Carlson writes about mobile technology for CNET. He is also the author of dozens of how-to books covering a wide spectrum ranging from Apple devices and cameras to photo editing software and ...

The Senior Special Assistant to the President on Student Engagement (SSAP-SE), Comrade Sunday Asefon on Monday commenced a free digital skills’ training for girls in Abuja. Speaking to reporters ...

NASHVILLE, Tenn. (WTVF) — There is no doubt about it—Nashville’s construction industry is booming. That is why one training program is giving students the basics, everything from math resources to ...

NEW YORK (AP) — Amazon is ending a program that allows members of its Prime membership subscription program to share their free shipping benefits with people who don’t have the same primary address.

Home health and hospice agencies that perform best in recruitment, retention and staff training tend to score higher on Consumer Assessment of Healthcare Providers and Services (CAHPS) surveys, ...

FORT KNOX, Ky. — Select community college students now have an opportunity to earn credit while they learn about the Army, and completion of the program could result in an early promotion should they ...

There will be no puppy love for Ghislaine Maxwell at her new home. The longtime Jeffrey Epstein confidant and convicted sex trafficker will get to enjoy a number of perks at the cushy prison camp in ...