SAN FRANCISCO, Feb. 10, 2026 (GLOBE NEWSWIRE) -- Newo.ai, the AI platform that turns customer conversations into revenue, today announced a $25 million Series A funding round led by Ratmir Timashev, ...
In my previous post, I walked through how disconnected MCP servers and AI agents create a growing blind spot in enterprise ...
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Calculating the costs of call center systems
Call center costs vary and many systems are available. Finding the right one for your business can be challenging. Here’s what you should consider.
Call center scams are becoming more sophisticated as criminal networks turn to AI tools to automate scripts, impersonations and targeting, turning their crude schemes into highly efficient global ...
AI voice agents help service-based businesses answer calls 24/7, capture leads, and automate customer conversations ...
In 2026, contact center AI succeeds or fails based on orchestration, governance and trust — not smarter models.
The Bellevue, Washington-based company emerged from stealth on Feb. 11, announcing seed funding co-led by Madrona and FUSE. Scala introduced what it describes as the first operational intelligence ...
FaceTime Audio provides an easy way to make voice calls without relying on carrier networks.
It takes an AV/IT village—specifically, a collaboration between Digital & Services, the Teaching and Learning Center, and ...
A 42-year-old California man arrested for allegedly sending fake ransom texts in connection with the Nancy Guthrie case was reportedly released from custody.
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