Wendy’s cited the increasing prominence of chicken on menus as a factor driving the addition of its tenders. “Consumers told us what they wanted in a chicken tender, and we listened – taste-tested, ...

Chicago’s weather could prove testing for the robotics company. Serve has a presence in four other metro areas — Atlanta, Dallas-Fort Worth, Los Angeles and Miami — all markets in fairly temperate ...

With its new “Going Out” tab, guests can book reservations, earn in-store rewards and access exclusive offers from partner restaurants.

Hart, former Red Robin CEO, succeeds Josh Kern and will oversee a slimmer multi-brand platform that recently offloaded non-core brands.

From Starbucks’ Brian Niccol to BJ’s Lyle Tick and Potbelly’s Bob Wright, boards have made headway with executives that ...

What do restaurants need to succeed in 2025? Consumer demand is strong, but diners are becoming more selective about where they spend. Today’s guests expect faster service, top-quality food, and ...

Switching from a surprise-and-delight program to JJ Rewards could help drive frequency and incentivize the chain’s most loyal guests.

Brands like Olive Garden, The Cheesecake Factory and Applebee’s are using value promotions to boost visits and sales while QSRs struggle with traffic.

Michael Fanuele, who has consulted for Shake Shack since early this year, joins the chain as it increases paid media ad spend and marketing.

Crew, a 50-store operator with plans to open another 200 locations, will grow primarily in Texas, Florida, Oklahoma and New Mexico with FEP’s backing.

The North American Association of Subway Franchisees is backing an arbitration case brought by a franchisee and claims that ...

SoundHound’s voice automation technology is expected to free up workers and improve front-of-house service. The casual dining ...