MELVILLE, N.Y.--(BUSINESS WIRE)--Effectively managing today’s workforce is crucial for improving customer experience, operational efficiency, and compliance. Yet currently, rising expectations of both ...

MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced that TrustRadius has recognized Verint Workforce Management™ (WFM) with three Winter 2023 ...

SAN RAMON, Calif. & MELVILLE, N.Y., October 22, 2025--(BUSINESS WIRE)--Dialpad, the leading AI-powered communications and agentic platform, announced today a reseller partnership with Verint® (NASDAQ: ...

ENGAGE 2026 — Today at Engage 2026, Verint® unveiled three expanded capabilities bringing agentic AI to the forefront of contact center management. Workforce Intelligence, Desktop Intelligence and ...

In February 2021, Verint—primarily known to No Jitter readers as a workforce engagement management company— announced it had completed a split into two independent companies after a two-year-plus ...

The integration allows businesses to manage human and AI agents side-by-side, helping improve scalability and customer service efficiency. Parloa’s AI Agent Management Platform (AMP) now works within ...

Embracing a channel-less mentality and a single workforce approach for all workers involved is critical for customer engagement success, Verint CEO Dan Bodner told the audience today at the company's ...

DALLAS--Monitronics, a large provider of residential alarm monitoring, on May 23 announced the deployment of Verint Systems’ Impact 360 Workforce Management solution software to measure, ...

MELVILLE, N.Y., July 30, 2026--(BUSINESS WIRE)--The most credible endorsement in enterprise software comes from customers who use it daily. And Verint ®'s customers are definitive: its solutions ...

Market-leading Ease of Use, AI-Infused Automation and Innovative New Mobile Features Mean Streamlined, Intuitive User Experiences MELVILLE, N.Y.--(BUSINESS WIRE)-- Effectively managing today’s ...