U.S. lawmakers are giving fans a spark of hope they could buy event tickets at more affordable prices. Several senators told CBS News they would support federal legislation that limits the profit ...

As someone who often tries (and fails) to buy tickets to various shows and hosts ticketed events myself, I know how broken America’s ticket industry is. If you’ve ever tried to buy a ticket to see ...

Scalper bot software is able to perform multiple tasks, including creating multiple fake accounts for a targeted website, navigating captchas, purchasing tickets and more. Springsteen and Ticketmaster ...

LANSING — Michigan is poised to become the next state to ban online ticket scalping bots after lawmakers Thursday approved a two–bill package now on its way to Gov. Gretchen Whitmer’s desk for likely ...

Purchasing tickets for live events is becoming an increasingly stressful task, and a lot of this has to do with the existence of ticket bots. Ticket bots allow scalpers to purchase blocks of concert ...

Ash-har Quraishi is a consumer correspondent based in Chicago. He is an Emmy Award-winning journalist with more than 25 years of local, national, international and investigative reporting experience.