Marketers are voicing their need for chatbots–in fact, 80 percent of high level marketers plan to implement bots by 2020. Sprout Social is answering those needs by today launching Bot Builder for ...

There is a lot of hype surrounding chatbots, and they are quickly becoming a standard part of any digital marketing strategy. Chatbots bots are very versatile services, and when setup correctly, can ...

Want to get started with chatbots on Facebook Messenger but don't know where to begin? Here are 11 ways to get in the game and earn sky-high engagement. With a Messenger bot, you can scale your ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Spotify has announced a new Messenger bot to help users share and find ...

Facebook launched Messenger Platform 2.1 on Thursday with new and improved tools for businesses to connect with customers through conversations. The features include built-in natural language ...

Sprout Social has introduced a new capability into its social media management platform that allows brands to build a customized chatbot for Facebook Messenger. That bot's duty? Serve as a front-line ...