Aspect Software, a leading provider of next generation customer contact and enterprise workforce optimization, today announced that LifePlans, a long-term care insurance service, risk management, and ...

The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...

MOUNTAIN VIEW, Calif.--Microsoft tossed its hat into the growing customer relationship management ring when it previewed its first CRM product here Thursday. Due for release by the year's end, ...

Microsoft is making the latest version of its hosted CRM offering available worldwide on January 17, three days ahead of "="" of="" its="" crm="" product="" family"="">. Prior releases of Dynamics CRM ...

Microsoft will launch new releases of its on-premises and online Dynamics CRM 2013 application suites this fall with the iPad support, the company said Tuesday. The release also will offer new ...

Microsoft is working on a new offering called Dynamics 365 that will combine its current ERP and CRM cloud services into a single bundle and include applications purpose-built for specific business ...

Microsoft has acquired Parature, a customer service SaaS provider, for $100 million, according to sources close to the deal. The Parature acquisition gives Microsoft Dynamics, its CRM platform, a ...

Microsoft announced this morning the acquisition of Austin, Texas-based Incent Games, the makers of a “sales gamification” platform called FantasySalesTeam. As the name implies, the company’s software ...

Microsoft and FieldOne have been partners for several years already, but on Thursday Microsoft took the relationship a step further and acquired the New Jersey-based provider of field-service software ...