Brings the Contact Center Community Together to Discuss Industry Trends and Emerging Issues; Event Takes Place October 27-30 in Orlando, Florida Cindee Stott, Event Director, ICMI’s Contact Center ...
SAN FRANCISCO--(BUSINESS WIRE)--The International Customer Management Institute (ICMI), the leading global provider of comprehensive resources for customer management professionals, today unveils “The ...
SAN FRANCISCO--(BUSINESS WIRE)--Last night at an awards gala at ICMI’s Contact Center Expo, which brings contact center industry professionals together to tackle the challenges and opportunities that ...