Most companies want to service their companies better and understand that to do this, they need to accommodate and satisfy the needs of their customers. A CRM system is the answer to do this at scale.

Customer relationship management involves collecting relevant data about a business’s customer interactions in one place to help managers understand their clients and improve customer satisfaction.

Dr. Chris Hillman, Global AI Lead at Teradata, joins eSpeaks to explore why open data ecosystems are becoming essential for enterprise AI success. In this episode, he breaks down how openness — in ...