If you think you get annoyed when fellow passengers crowd the gate during the boarding process, imagine how it feels to ...

Airports can feel chaotic, and the gate agent’s podium often becomes the flashpoint as passengers line up with questions, frustrations and last-minute requests. But despite being a constant presence ...

That’s one way to handle a gate lice infestation. Over the past few years, there’s been an uptick in people bum-rushing the boarding area before their turn. However, one enterprising Delta gate agent ...

“Kudos to that gate agent,” one user commented on the airport worker’s solution Natalia Senanayake is an Editorial Assistant, Lifestyle at PEOPLE. She covers all things travel and home, from ...

I was flying alone with my 2-year-old, and she was overtired and crying. The gate agent said I needed to calm her down before boarding. A woman behind me carried all my stuff so I could hold my child ...

An American Airlines gate agent took an annoying flight delay and turned it into an opportunity to teach some passengers a lesson. In a video shared to Instagram account @miawolferealtor on Tuesday, ...

It’s the most wonderful time of the year — unless you plan to travel, then it is perhaps the most stressful time. With icy conditions, frequent flight delays, and overcrowded airports, many travelers ...

A traveler recently took to Reddit to share a screenshot showing what a Delta gate agent (GA) did to enhance passengers’ comfort on a less-than-full flight. The post in the "r/delta" forum is earning ...