After booking a hotel for Lollapalooza, some festivalgoers said they ran into hidden fees. They have spent months trying to cancel their reservation and get a refund, before a bizarre twist this week.

Even as many federal consumer protections have been rolled back this year, a truth-in-pricing rule stemming from the Biden administration recently took effect for live-event tickets and short-term ...

To better reflect the population that the hospitality industry serves, there is a huge opportunity for more women to be involved where their voices are needed.